Project Manager
Rockville, MD
Position Summary:
Project Manager is responsible for project and team management for multiple clinical trial projects, either individually or within specific customer programs. These responsibilities include: serving as primary project contact for designated customers; ensuring that project timelines and budgets are agreed and achieved; coordinating project communications to customers; developing, maintaining and presenting project documentation in a manner generates a high level of customer satisfaction; managing processes in compliance with the study protocol, all pertinent regulations, Standard Operating Procedures (SOPs), Work Instruction Documents.
Requirements/Qualifications:
Project Management
- Apply project management principles, concepts and techniques for effective project management, including quality assurance and customer satisfaction
- Responsible for the quality of project deliverables and documentation
- Organize, direct, and coordinate planning and implementation of all contracted project activities
- Develop project tasks, deliverables, dependencies and resource requirements
- Identify, document and communicate project risks and contingency plans
- Track and communicate project status, plans, issues, timelines, action items, and budgets
- Exercise scope management respecting the customer, team, and Cardiocore needs
Team Management
- Manage cross-functional teams of internal & external resources
- Interact and communicate regularly with team and customer staff; document weekly status reports
- Understand project skill requirements, and assemble resources
- Seek input or assistance from higher-level project management or line management as issues warrant
Project Delivery
- Manage delivery of Cardiocore services within a customer-consultative relationship
- Apply project management techniques, individual business and technical knowledge to ensure that project deliverables are of the highest quality and meet or exceed customer expectations
- Create, maintain and organize necessary documentation and records
- Conduct quality assurance review of project deliverables and documentation
Customer Focus
- Demonstrated experience meeting the expectations and requirements of internal and external customers
- Establishes and maintains effective relationships with customers and gains their trust and respect
Planning
- Demonstrated experience scoping length and difficulty of tasks and projects and breaking down work into process steps
- Ability to learn and apply new technology
- Ability to work well in a fast-paced team environment
- General knowledge of applicable regulations
- General knowledge of Good Clinical Practices (GCP)
- Clear and effective, oral and written communication skills
- Strong organizational skills and the ability to sustain focus while multi-tasking
- Self starter with a “can do” disposition
- Flexibility to work outside normal work hours when necessary
General Responsibilities:
- Promote a proactive, professional culture within the Project Management organization, and contribute to the group’s success
- Contribute to the development of Project Management related SOPs, Work Instruction
- Documents (WIDs) and supporting materials
- Support Product Management in the design, testing and deployment of new business process, data and document management systems
- Identify new business opportunities and communicate them to Sales personnel
Education:
- Bachelor’s degree, preferably in business, finance or accounting or equivalent experience required
Experience:
- Knowledge of Word Processing software; Spreadsheet software and Internet software
- Strong oral and written communication and presentation skills
- 3-5 years Clinical Project Management experience
- Ability to multi-task, response to challenges with creativity, empathy and flexibility, and work well in a team environment
Special Skills/Abilities:
- Proficiency in use of MS Word, Excel, Outlook, PowerPoint, Project and Visio software.
Job Complexity:
- Travel Requirements: Approximately 25% on average